Privacy Policy

This Privacy Policy sets out how we, TAXERA LTD, collect, store and use information about you when you use or interact with our website, taxera.co.uk (our website) and where we otherwise obtain or collect information about you.

This Privacy Policy is effective from 2019-05-20. 

Summary

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy. 

Data controller:TAXERA LTD

How we collect or obtain information about you: when you provide it to us (e.g. by contacting us by phone or email), from your use of our website, when you fill the form, and by using cookies. 

Information we collect: name, phone number, email address, address (or/and postcode), self-employed registration number (UTR), NI number, date of birth. 

How we use your information: for administrative and business purposes (particularly to contact you and process your request), to improve our business and website, to analyse your use of our website, to provide you important and valuable information. 

Disclosure of your information: to third parties: only to the extent necessary to run our business and if it’s required by law or to enforce our legal rights.

Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No. 

How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your Personal Information.

How we secure your information: using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.  

Use of cookies: we use cookies on our website. For more information, please visit our cookies policy here: 

https://taxera.co.uk/cookies-policy/

Transfers of your information outside the European Economic Area: we will only transfer your information outside the European Economic Area if we are required to do so by law or if it is necessary to run our business.  

Use of automated decision making and profiling: we use automated decision making. We use targeting cookies to display advertisements to people who visit our website on other websites around the internet (e.g. using the Google AdSense network). 

Your rights in relation to your information:  

  • to access your information and to receive information about its use
  • to have your information corrected and/or completed
  • to have your information deleted
  • to restrict the use of your information
  • to receive your information in a portable format
  • to object to the use of your information
  • to withdraw your consent to the use of your information
  • not to have significant decisions made about you based solely on
  • automated processing of your information, including profiling
  • to complain to a supervisory authority.

 

Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us. For more information, please see the main section below entitled Sensitive Personal Information

 

Our details

 

The data controller in respect of our website is TAXERA, Company Registration Number: 11778105. You can contact the data controller by writing to 7-8 New Road Avenue, Rochester, ME4 6BB or sending an email to info@taxera.co.uk.

 

Information we collect when you visit our website details 

 

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

 

How long we retain your Personal Information

 

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

 

Retention periods

Server log information:we retain information on our server logs for 30 days. 

Order information:when you place an order for goods and services, we retain that information for six years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes. 

Correspondence and inquiries:when you make an inquiry or orcorrespond with us for any reason, whether by email, via our contact form or by phone, we will retain your information until you will ask us to delete all the data associated with you. 

E-Newsletter:we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.

 

Criteria for determining periods Retention periods

Criteria for determining retention periods In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

  • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
  • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
  • whether we have any legal basis to continue to process your information (such as your consent);• how valuable your information is (both now and in the future);
  • any relevant agreed industry practices on how long information should be retained;
  • the levels of risk, cost, and liability involved with us continuing to hold the information;
  •  how hard it is to ensure that the information can be kept up to date and accurate; and• any relevant surrounding circumstances (such as the nature and status of our relationship with you).

 

How we secure your information

 

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website
  • only transferring your information via a closed system or encrypted data transfers

 

Transmission of information to us by email  

 

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk. 

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

 

Your rights in relation to your information

 

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to 7-8 New Road Avenue, Rochester, ME4 6BB or sending an email to info@taxera.co.uk:

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

For the purposes of the UK, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details of which are available here: https://ico.org.uk/global/contact-us/

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means. 

Transfers of your information outside the European Economic Area 

All of your information is stored in the following European Economic Area (EEA) countries: United Kingdom, Lithuania. 

Your information will be transferred and stored outside the European Economic Area (EEA) in the circumstances set out below. We will also transfer your information outside the EEA or to an international organization in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place 

 

Your right to object to the processing of your information for certain purposes

 

Your right to object to the processing of your information for certain purposesYou have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to 7-8 New Road Avenue, Rochester, Kent, ME4 6BB or sending an email to info@taxera.co.uk

  • to object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analyzing or predicting your behavior based on your information) based on any of these purposes; and
  • to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing). 

You may also exercise your right to object to us using or processing your information for direct marketing purposes by

  •  clicking the unsubscribe linkcontained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to info@taxera.co.uk, asking that we stop sending you marketing communications or by including the words “OPT OUT”.For more information on how to object to our use of information collected from cookies and similar technologies, please see the section entitled How to accept or reject cookies in our cookies policy, which is available here: https://taxera.co.uk/cookie-policy/

 

Sensitive Personal Information

 

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation. 

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.

If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it.

 

Changes to our Privacy Policy

 

We update and amend our Privacy Policy from time to time.

 

Minor changes to our Privacy Policy

 

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onward

 

Major changes to our Privacy Policy or the purposes for which we process your information

 

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website. 

We will provide you with information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

 

Children’s Privacy

 

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18. 

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to info@taxera.co.uk.

 

 

Copyright

 

This Privacy Policy is based on a General Data Protection Regulation (Regulation (EU) 2016/769) (GDPR) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org 

The copyright in this Privacy Policy is either owned by or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. 

Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.

 

 

 

 

Contact

Precise. Punctual. Responsible. Based in Rochester (Kent) and cover all of the UK. Contact us and get a consultation!

info@taxera.co.uk

+44 740 329 7721

7-8 New Road Avenue, Rochester, Kent, ME4 6BB

M-F: 9:30-17, S-S:Closed

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